Portrait of Swati Sneha

About

A career between technology and the state

A strategy and operations leader with 12+ years of experience across technology, SaaS, government advisory, and high-impact businesses, with a strong track record of building teams, solving complex operational problems, and taking initiatives from strategy to execution.

I currently lead Category, Curriculum, and Learning Strategy at TalentGum, managing 15+ team members and 400+ teachers across multiple learning categories. My work spans business and revenue growth, customer retention, teacher productivity and capacity, curriculum strategy, product roadmaps, process optimisation, automation, AI-led learning, and cross-functional transformation. I have built performance and operating systems from the ground up, driven process efficiencies, and worked closely with Product, Technology, Sales, Finance, HR, and Operations to turn business problems into scalable solutions.

Before TalentGum, I spent four years at Invest India, working closely with different state and central ministers, senior government officials, industry leaders, CXO-level executives, and global companies on investment facilitation, policy reform, and large-scale strategic initiatives. I have worked across sectors including infrastructure, tourism, manufacturing, and the creative economy, and have been involved in facilitating USD 4.7 Bn in investments by supporting 200+ companies and creating 132,000 jobs.

Earlier in my career, I worked across strategy consulting, product and program management, SaaS, enterprise technology, and digital transformation, with clients and organisations including Google, AkzoNobel, CK Birla Group, and Pernod Ricard. I have worked on AI/ML, IoT, cloud, supply-chain technology, enterprise software implementations, analytics, and large-scale technology programs, and have managed complex stakeholder ecosystems across corporate and startup environments.

What I enjoy most is bringing structure to complexity, building high-performing teams, and creating measurable impact. I am particularly interested in the intersection of strategy, technology, AI, people, and business transformation, and I thrive in organisations where I can continuously learn, challenge the status quo, and build something meaningful.

Experience

Roles

TalentGum

Feb 2025 – Present

AVP, Learning Strategy & Operations

EdTech D2C · Remote

Joined to bring greater structure and scale to the learning business, overseeing curriculum and teacher strategy across 15 direct reportees and 450+ teachers. Built the operating mechanisms connecting teaching quality to commercial outcomes, helping drive a 3X increase in monthly revenue while improving conversion and reducing refunds. Also reshaped teacher capacity planning and hiring, modernised curriculum through global benchmarking and recognised affiliations, and introduced AI and automation across the operating model to make the business more scalable.

Invest India

Jan 2021 – Jan 2025

Senior Manager & Team Lead, Government Advisory

Government Advisory · New Delhi

Worked at the intersection of government, business and policy to convert strategic priorities into tangible investment and economic outcomes. Managed relationships across central ministries, state governments, and global companies, facilitating US$4.7B in investments and 132,000 jobs while resolving regulatory and licensing barriers for 200+ companies. Beyond individual investment cases, drove policy interventions across tourism, infrastructure and emerging sectors, including reforms that materially accelerated India's post-COVID economical recovery.

Shipsy

Oct 2020 – Dec 2020

Senior Project Manager

B2B SaaS · Remote

Worked on the delivery side of a B2B SaaS business, bridging technical teams and enterprise customers across international markets. Focused on making implementations more predictable by tightening change-management processes and translating complex technical requirements into executable delivery plans. This helped shorten technology turnaround and implementation timelines allowing me to manage 15+ accounts from solutioning to go-live within a span of 2 months.

O4S

Aug 2019 – Sep 2020

Manager, Global Projects

B2B SaaS · Gurugram

Owned enterprise technology programmes where the challenge was not simply implementation, but solving complex supply-chain automation problems for large businesses. Worked across solution design, implementation, technology partnerships and commercial discussions for clients including CK Birla, Pernod Ricard, and AkzoNobel. Built delivery capability across 40+ plants in four countries and helped turn technology-led solutions into more than US$1M in sales, including a patented anti-counterfeit solution that won a US$250K engagement.

Cognizant Business Consulting

May 2018 – Aug 2019

Consultant, Tech Product

Hyderabad

Worked on large-scale technology and data programmes, including Google's Bizview initiative, where success depended on execution across large distributed global workforces. Combined programme management, analytics, and AI/ML exposure to improve execution at scale, helping deliver 2M+ business listings and exceed targets by 145%. Also used data-led interventions in emerging markets to improve Google Maps coverage and identify new opportunities for the business.

Independent

Dec 2014 – Mar 2016

Celebrity Talent Manager

Media & Entertainment

Managed the professional ecosystem around three high-profile television and film actors, effectively functioning as the bridge between the actors, brands, production houses and media. Identified commercially relevant opportunities, negotiated the terms that protected the actors' interests, and managed everything from contracts and production logistics to interviews and public appearances. The role required equal parts commercial judgement, stakeholder management, discretion, and highly hands-on execution.

Tata Consultancy Services

Aug 2012 – Nov 2014

Systems Engineer

Pune

Started my career in technology consulting, working directly with global clients including Jaguar Land Rover and Mitsubishi on SAP Business Intelligence and process optimisation. Early exposure to large-scale enterprise environments gave me a strong foundation in data, technology and structured problem-solving, while automation and process redesign initiatives demonstrated my ability to translate technology into measurable operational efficiency.

Education

Qualifications

Indian Institute of Management Kozhikode

PGDM

2016 – 2018

Sikkim Manipal Institute of Technology

B.Tech, Electronics & Communication

2008 – 2012